When you use our services, you trust us with your
information. This Privacy Policy is meant to help you understand what data we
collect, why we collect it and what we do with it. This is important; we hope
you will take the time to read it carefully.
As you use our
services, we want you to be clear how we’re using information and the ways in
which you can protect your privacy.
Our Privacy
Policy explains:
What information
we collect and why we collect it.
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• How we use that information.
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The choices we offer, including how to access and update information.
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When this Privacy Policy applies
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• Our Privacy Policy applies to all of the
services offered by DESHODES and its affiliates, services DESHODES provides on
Android and iOS devices.
Our Privacy
Policy does not apply to services offered by other companies or individuals,
including products or sites that may be displayed to you in search results,
sites that may include DESHODES services or other sites linked from our
services. Our Privacy Policy does not cover the information practices of other
companies and organizations that advertise our services and that may use
cookies, pixel tags and other technologies to serve and offer relevant ads.
Referral
Program
Our users can
refer friends to our site https://gcors.com. In the case where a bonus is
offered to a user in return for the referral, we will only retain the
information about the referred parties to properly credit the account of the
user initiating the referral. The information is not used for any other
purpose.
Collection and
Use of your Personal Information
While accessing
DESHODES products and services, we may collect personal information from you
such as your name, email address, language, and more. We use this information
to:
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Communicate, interact and build our relationship with you;
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Ensure that our site, products, and services are relevant to you;
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Notify you of billing or changes related to products or services that you
receive from us;
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• Send you newsletters, special offers,
and information about new services, if you so request;
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• Process, fulfill and follow up on
transactions and requests for products, services, support, and information;
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• Administer our site and for internal
operations, including troubleshooting, data analysis, testing, research,
statistical and survey purposes;
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Deter, detect, and prevent fraud and other prohibited or illegal activities;
Collection and
Use of Non Personal Information
When you register
for GCors CRM On Demand, or download and install our software, we may collect
non-personal information − data that does not permit direct association
with any specific individual, such as your country and operating system. This
information is used to help us improve our products and services.
Stored
Information
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• Your personal Information such as your user name, password, email
address will be used primarily for providing you access to the GCors CRM On
Demand service. We will also use your name, and email address to communicate
changes, events related to the GCors CRM On Demand service. We post user
testimonials on our website. These testimonials may include names and other
Personal Information and we acquire permission from our users prior to posting
these on our website. DESHODES is not responsible for the personal Information
users elect to post within their testimonials. DESHODES will promptly delete
any information on the testimonial upon request.
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• 3rd party Information: While using the GCors CRM On Demand
service, you will be entering details of your clients, such as Contacts and
Accounts, uploading documents..etc. This information may be used in an
anonymized fashion, privately and solely by DESHODES to improve our products
and services, such as for the development and training of machine-learning
based algorithms
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• Usage Details: Your usage details such as time,
frequency, duration, pattern of use, features used and the amount of storage
used might be recorded by us and used to improve the GCors CRM On Demand
service
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• Financial Information: In case of services requiring payment,
we request credit card or other payment account information, which will be used
solely for processing payments. Your financial information will not be stored
by us except for the name, address of the cardholder, expiry date and the last
four digits of the Credit Card number. Subject to your prior consent and where
necessary for processing future payments, your financial information will be
stored in encrypted form on secure servers of our reputed Payment Gateway
Service Provider who is beholden to treating your Personal Information in
accordance with this Privacy Policy Statement
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• Visitor Details: We use the Internet Protocol address,
browser type, browser language, referring URL, files accessed, errors
generated, time zone, operating system and other visitor details collected in
our log files to analyze the trends, administer the website, track visitor’s
movements and to improve our website. We link this automatically-collected data
to other information we collect about you
Storage Premises
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• he data stored in your user account,
including documents, emails, contact details, invoices, ..etc, will be stored
on the servers of our Cloud infrastructure provider. These servers are located
in the United States and other countries. Use of GCors CRM On Demand service
signifies your consent to such transfer of your data outside of your country.
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• In order to prevent loss of data due to
errors or system failures, we also keep backup copies of data including the
contents of your user account. Hence your files and data may remain on our
servers even after deletion or termination of your user account. We assure you
that the contents of your user account will not be disclosed to anyone. We also
do not process the contents of your user account for serving targeted
advertisements
Use of Cookies
We use temporary
and permanent cookies to enhance your experience of our GCors CRM On Demand
services. Temporary cookies will be removed from your computer each time you
close your browser. By selecting ‘keep me signed in’ option in GCors CRM On
Demand Services, a permanent cookie will be stored in your computer and you
will not be required to sign-in by providing complete login information each
time you return to our website. If you have turned cookies off, you may not be
able to use registered areas of the website. We tie cookie information to your
email address when you elect to remain logged in so as to maintain and recall
your preferences within the website
Use of Web
beacons
Web beacons are
1×1 clear images that are embedded onto a web page or an email to document
traffic and for website analytics without collecting any Personal Information.
To provide the service, we may from time to time employ the use of web beacons
on the website and in emails.
3rd Party
Analytics Services
We may employ the
services of a third party agent to analyze statistical and aggregate data about
our website content and user base. This aggregated information is not
personally identifiable and is employed in improving website functionality and
offerings. To this end, these third parties may employ the use of cookies and,
or pixel tags in providing their services. While these third party cookies are
not tied to your Personal Information, GCors CRM On Demand does not have access
to these cookies nor are we responsible for them.
Links from our website
Some pages of our
website contain external links. You are advised to verify the privacy practices
of such other websites. We are not responsible for the manner of use or misuse
of information made available by you at such other websites. We encourage you
not to provide Personal Information, without assuring yourselves of the Privacy
Policy Statement of other websites
With whom we
share Information
We may need to
disclose Personal Information to our affiliates, service providers and business
partners solely for the purpose of providing GCors CRM On Demand services to
you. For example, if you request that a salesperson contact you, we may pass
your request to a local reseller partner, if that is appropriate. Or, we may
share your email address with an affiliate to learn more information about your
industry, role, to be able to offer relevant content. In such cases DESHODES
will also ensure that such affiliates, service providers and business partners
comply with this Privacy Policy Statement and adopt appropriate confidentiality
and security measures. We will obtain your prior specific consent before we
share or disclose your Personal Information to any person outside DESHODES for
any purpose that is not directly connected with providing GCors CRM On Demand
Services to you. We may share generic aggregated demographic information not
linked to any Personal Information regarding visitors and users with our
business partners. Please be aware that laws in various jurisdictions in which
we operate may obligate us to disclose user information and the contents of
your user account to the local law enforcement authorities under a legal
process or an enforceable government request. In addition, we may also disclose
Personal Information and contents of your user account to law enforcement
authorities if such disclosure is determined to be necessary by DESHODES in our
sole and absolute discretion for protecting the safety of our users, employees,
or the general public
Clear Gifs and
Log Files
We and our third
party partners use technologies such as web beacons in analyzing trends,
administering the website, tracking users’ movements around the site, and gathering
demographic information about our user base as a whole. We may receive reports
based on the use of these technologies by these companies on an individual and
aggregated basis.
As is true of
most websites, we gather certain information automatically and store it in log
files. This information may include internet protocol (IP) addresses, browser
type, internet service provider (ISP), referring/exit pages, operating system,
date/time stamp, and/or clickstream data. We link this automatically-collected
data to other information we collect about you.
Do Not Track
Do Not Track
(“DNT”) is an optional browser setting that allows you to express your
preferences regarding tracking by advertisers and other third parties. We do
not use technology that recognizes DNT signals from your web browser.
How secure is
your Information
Although no data
transmission can be guaranteed to be 100% secure, we take reasonable steps to
protect all Personal Information and data you store in our service. DESHODES
maintains strict administrative, technical, and physical procedures to protect
information stored in our servers, which are located in the United States and
other regions of the world. We use industry-standard Secure Socket Layer (SSL)
encryption technology to safeguard the account registration process and sign-up
information. Other security safeguards include but are not limited to data
encryption, firewalls, and physical access controls to building and files.
We implement a
variety of security measures to maintain the safety of your personal
information and data you store in your account [to be deleted]. Access to your
name and email address is restricted to the employees of DESHODES. Data stored
in your account is only accessed by the DESHODES team when performing the
migration, or support services.
All supplied
sensitive/credit information is transmitted via Secure Socket Layer (SSL)
technology and then encrypted into our Payment gateway providers database only
to be accessible by those authorized with special access rights to such
systems, and are required to keep the information confidential. After a
transaction, your private information (credit cards, social security numbers,
financials, etc.) will not be stored on our servers.
Your Choice in
Information Use
You will be
required to register for our GCors CRM On Demand service by providing Personal
Information. If you choose not to provide your Personal Information, we will be
unable to provide you the GCors CRM On Demand service. We will provide you with
the option of opting out from receiving mail from us; however, you will not be
able to receive email notifications of new services, releases, upcoming events
and changes to the Privacy Policy Statement should you decide to opt-out of
receiving all messages from DESHODES. In the event, we decide to use your
Personal Information for any purpose other than as stated in this Privacy
Policy Statement, we will offer you an effective way to opt out of the use of
your Personal Information for those other purposes. You may opt out of
receiving newsletters and other secondary messages from DESHODES by selecting
the ‘unsubscribe’ function present in every message we send.
Accessing, Updating and Removing Personal Information
We provide users
with access to their Personal Information. Users may correct, update or remove
any such Personal Information either by accessing their user account or by
contacting DESHODES Support Services at support@gcors.com. Such changes may
take up to 48 hours to take effect. We respond to all enquiries within 30 days
Investigation
of Illegal Activity
We may need to
provide access to your Personal Information and the contents of your user
account to our employees and service providers for the purpose of investigating
any suspected illegal activity or potential violation of the terms and
conditions for use of GCors CRM On Demand Services. However, DESHODES will
ensure that such access is in compliance with this Privacy Policy Statement and
subject to appropriate confidentiality and security measures.
Children’s
Privacy
We are in
compliance with the requirements of COPPA (Children’s Online Privacy Protection
Act), we do not collect any information from anyone under 13 years of age. Our
website, products and services are all directed to people who are at least 13
years old or older
Enforcement of
Privacy Policy
We make every
effort, including periodic reviews to ensure that Personal Information provided
by you is used in conformity with this Privacy Policy Statement. If you have
any concerns regarding our adherence to this Privacy Policy Statement or the
manner in which Personal Information is used for the purpose of providing GCors
CRM On Demand Services, kindly contact our Support team at support@gcors.com.
We will contact you to address your concerns and we will also co-operate with
regulatory authorities in this regard if needed
Notification
of Changes
Any changes to
the Privacy Policy Statement will be posted on our website in order to keep you
informed of any changes in nature of information collected, a manner of
collection, use and sharing of information. If at any point we decide to use
Personal Information in a manner different from that stated at the time it was
collected, we will notify you by email and provide you with the ability to
opt-out of these new uses unless you have opted out from receiving all email
notifications from us. You will not receive email
notification of minor changes to the Privacy Policy Statement.
If you are concerned about how your personal information is used, you should
check this page periodically.
Blogs and
Forums
We provide the
capacity for users to post information in blogs and forums for sharing
information in a public space on the website. This information is publicly
available to all users of these forums and visitors to DESHODES sites. We
require registration to publish information, but given the public nature of
both platforms, any Personal Information disclosed within these forums may be
used to contact users with unsolicited messages. We encourage users to be
cautious in disclosure of Personal Information in public forums as DESHODES is
not responsible for the Personal Information users elect to disclose.
DESHODES also
supports third-party widgets on the website that allow users to share articles
and other information on different platforms. These widgets do not collect or
store any Personal Information from users on the website and simply act as a
bridge for your convenience in sharing information
Terms and
Conditions
Please refer to
our latest terms of service
to learn about the
disclaimers and limitations of liability governing the use of DESHODES.
End of Privacy
Policy
If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at support@gcors.com. We will respond to all inquiries within 30 days of receipt after ascertaining your identity.